SHEP HYKEN New York Times and Wall Street Journal bestselling author,

October 27, 2025

SHEP HYKEN
New York Times and Wall Street Journal bestselling author,

SHEP HYKEN

New York Times and Wall Street Journal bestselling author, sought after customer service and experience expert. Hall of
fame speaker for National Speakers Association.

SHEP HYKEN New York Times and Wall Street Journal bestselling author,

SHEP HYKEN

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SHEP HYKEN
New York Times and Wall Street Journal bestselling author,

JURGEN APPELO
Author of best-selling Management 3.0 and Top 50 Leadership Expert. Writer, speaker and thought leader,

SCOTT SNOOK
Senior Lecturer in Business Administration at Harvard Business School and world-renowned researcher, speaker and author in leadership, leader development, change management and organizational systems.

JEREMY MYERSON
Leading international academic researcher, author and activist in people centered design and innovation.

ANDREW KINDER
Chartered Counselling & Occupational Psychologist. Expert in remote working & well-being. Associate Fellow of the British Psychological Society.